We strive to provide a seamless and secure shopping experience. Below are the payment methods we currently accept:
Credit and Debit Cards
We accept major credit and debit cards, including PayPal、Visa and Mastercard.
At checkout, you will be prompted to enter your card details, including card number, expiration date, and CVV code.
All card transactions are processed securely through an encrypted payment gateway to ensure your financial information is protected.
Currency and Exchange Rates
If you purchase outside of Hong Kong, currency conversion rates and additional fees may be charged by your bank or card issuer. Please check with your bank for relevant fees.
Shipping and Handling Fees
We offer free standard shipping for orders containing two or more items.
For orders below this threshold, the following shipping charges apply:
Standard Shipping: $6.99
Express Shipping: $10.99
International shipping costs will be calculated at checkout based on your location.
Order Processing
Once your payment is completed, you will receive an order confirmation via email. This email will contain your order details, payment summary, and tracking information (if applicable).
Please ensure that your billing address matches the one associated with your card to avoid payment delays or issues.
Security and Privacy
Your payment details are handled through a secure payment gateway, utilizing SSL encryption to protect your data. We do not store your credit card information on our servers.
Refunds and Returns
If you need to return or exchange a product within our 30-day return window, refunds will be issued back to your original payment method. Please allow 5-7 business days for the refund to appear on your card statement.
Contact Us
If you experience any issues during checkout or have questions regarding your payment, please contact our customer service team at [email protected]. We are here to assist you and ensure a smooth transaction process.
